Customer care
For customers
What do you need?
For customers we are working with, or have worked with. Tell us what you need and it reaches the right person at our office.
Pay an invoice
Where your invoice is, and how to get it sent again.
Pay an invoice
A question about your job
Timing, the plan, a change you would like.
Send a question
Something is not right
Tell us about a problem after the work and we will look at it.
Tell us
A new job
Septic, concrete, excavation or demolition. Estimates are free.
Get a free estimate
Your accountSign in to message us and see what you have with us.Sign in
Rather talk to someone?Call the office during business hours.Call (905) 689-4970
Help
Answers to common questions
Getting startedGetting a free estimateWhat to tell us, and the quickest ways to reach the office for a free estimate.
Getting startedHow a job goes, start to finishFrom your first call to a clean site: the four steps of every job.
Getting startedWhere we workHamilton, Halton, Guelph and the surrounding areas, from our base in Millgrove.
Getting startedYour customer accountSign in with just your email to message us about your job and keep every reply in one place.
Invoices and paymentsPaying an invoiceWhere your invoice is, how to get a copy, and what to do if something looks wrong.
Invoices and paymentsReviewing and approving an estimateYour estimate comes by email. Read it, ask us anything, and approve it online.
What do you need?
Thank you.
Your message is with our office. We will be back to you at the number or email you gave.